How to find my energy supplier?

27th Sep 2023 | Mollie Pinnington | 3 minute read

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Who supplies my energy?

As a business, you will likely have more than one supplier for your gas and electricity contracts. Duel fuel tariffs are not an option for business energy customers, therefore two separate processes are going to be needed.

If you have a recent energy bill this will tell you who supplies, your energy. If you have just moved into a property or you are not sure who supplies either don't worry, there are ways that you can find this information out.

Finding your business electricity supplier

To find your electricity supplier you will need to get in touch with your energy network operator, don't worry if you don't know who this is you can find them here. Once you know who your energy network operator is you will be able to get in touch with them and ask them to tell you who your electricity supplier is.


Finding your business gas supplier

To find out who supplies your gas you can use the Find My Supplier search tool online. Just enter your postcode and they will be able to help you find your supplier and your MPRN (Meter Point Reference Number).

If you would prefer to ring up you can alternatively call the meter number helpline on 0870 608 1524 and they will also be able to help you find your gas supplier. However, beware calling the Meter Number Helpline will cost 7p per minute plus your phone company. Either one of these

What is the difference between a Distribution Network Operator and a supplier?

Although network operators and energy suppliers can seem similar they have very different roles when it comes to your energy bills. Distribution Network Operators (DNOs) are the organisations that control the distribution and delivery of energy to consumers. Whereas energy suppliers don't provide your energy, they work with generators to buy energy and sell it to consumers, this energy is provided through network operators to homes and businesses.


Finding your supplier when you have moved premises.

If you have just moved premises, you might be unsure who supplies your gas and electricity. Your previous tenant or landlord might be able to tell you this information, however, if you cannot contact them or they are unsure there's no need to panic.

Your previous tenant will have most likely told the energy suppliers that they are moving premises, in this case, the supplier will send you are letter after you move in with details regarding your energy.

However, if you do not want to wait for the letter you can find out your gas and electricity suppliers using the information above.


How to find out what energy contract you are on when moving into a new premises.

Once you know who your gas and electric supplier is you need to know what type of tariff you are on. There are a few ways you can find this out, you can:

1.        speak to your suppliers and ask them - however, this might mean long waits on the phone or online web chats.

2.        Check online accounts, this will be able to tell you.

3.        Use your gas or electricity bill to find out.


If you need any help finding your business energy supplier, read more here.

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